Manual route planning
Hours sequencing stops; plans break when the day changes.
Industries / Transport & logistics
Route optimization, dispatch, driver apps, live tracking, and customer notifications for delivery fleets and transport operators.
A transport or delivery operation runs on more than a route plan. Orders need sequencing, drivers need live jobs, dispatchers need a real-time view of every vehicle, and customers need to know when their delivery is arriving — all of it shifting the moment the day changes. Singapore’s fuel costs make the stakes concrete: diesel sat around S$3.8 to S$3.9 a litre in mid-2026, so every wasted kilometre shows up directly on operating cost. Manual planning and status-by-phone-call are not just inconvenient; they are expensive habits.
Parcel volumes also spike sharply around major e-commerce sales events, and if planning is manual, those peaks are precisely when the system breaks. Whether the operation is a 10-vehicle last-mile fleet, a freight forwarder, or a chauffeured-transport business with unusual dispatch logic, the right software reduces kilometres, cuts overtime, replaces delivery disputes with timestamped proof, and gives dispatchers a single screen instead of a phone in each hand.
Hours sequencing stops; plans break when the day changes.
No live view of where vehicles and jobs stand.
Inefficient routes burn money daily.
What We Automate
Multi-stop, multi-vehicle routes against time windows and capacity.
Routes pushed to driver mobile apps automatically.
Real-time progress on every vehicle and job.
Photos, notes, and e-signatures at the doorstep.
Automated SMS/email updates on delivery status.
Utilisation, on-time rate, and cost per delivery.
Recommended starting point: our Route Optimization System solution — proven with transport & logistics and tailored to your operation.
Explore Route Optimization SystemWhat to look for
Beyond a tracking map, a fleet system built for Singapore should handle:
Generic overseas tools often mis-map local postal codes and multi-drop time windows — locally built tools handle Singapore addressing more cleanly out of the box.
Photos, e-signatures, GPS pins and barcode scans at the doorstep replace delivery disputes with a timestamped, auditable record.
ePOD captures personal data: recipient names, signatures, doorstep photos and GPS coordinates. Confirm hosting location, retention controls and access logs before signing.
Orders should flow in from your e-commerce platform or warehouse system, and statuses should sync back automatically — not be re-keyed by hand.
Singapore context
Two factors reshape fleet-software decisions in Singapore. First, funding: the Productivity Solutions Grant (PSG) funds up to 50% of qualifying costs, capped at S$30,000 per company per year, and fleet-management and last-mile routing tools appear in the GoBusiness PSG directory from pre-approved vendors — so the right off-the-shelf tool can be part-funded. One rule trips buyers up: you must not pay or place a deposit before applying. The Enterprise Development Grant (EDG) covers larger custom projects, and a consolidated EDGE scheme has been signalled for the second half of 2026 — so check which is live before committing.
Second, the Personal Data Protection Act applies directly to dispatch operations. Electronic proof of delivery captures personal data — recipient names, signatures, doorstep photos, GPS coordinates — and driver location from live tracking is personal data too. That makes hosting location, retention period and access control real procurement questions. We build these controls into custom dispatch and route systems by default: configurable retention, role-based access, and audit logs, so the operation’s compliance posture does not depend on whatever defaults a SaaS vendor ships.
Frequently Asked Questions
Yes — routes auto-update on real-time conditions and new jobs, and dispatchers can manually adjust when they know better.
Yes, via API — orders flow in, optimized routes flow out, and statuses sync back automatically.
Tell us how your transport and logistics business runs today, and we’ll show you what to automate first.