Faults reported by phone
Requests scattered across calls, WhatsApp, and email.
Industries / Property & facilities
Facility Requests and Maintenance, Fully Tracked
Fault reporting, work orders, contractor dispatch, inspections, and tenant communications for property managers and facilities teams.
The daily reality we keep seeing
Work orders in Excel
No live view of open jobs, SLAs, or contractor performance.
Inspection paperwork
Checklists on paper; audit prep takes days.
What We Automate
Built around how property & facilities actually operate
Fault reporting portal
Tenants report issues with photos; tickets created automatically.
Work order dispatch
Jobs routed to in-house teams or contractors with SLAs.
Digital inspections
Checklists, photos, and sign-offs on mobile.
Tenant updates
Automatic status updates on every request.
Compliance records
Full maintenance history, audit-ready.
Performance dashboards
SLA compliance, contractor performance, recurring faults.
Recommended starting point: our Enterprise Workflow Platforms solution — proven with property & facilities and tailored to your operation.
Explore Enterprise Workflow PlatformsFrequently Asked Questions
Can tenants use it without training?
Yes — reporting a fault is as simple as scanning a QR code, describing the issue, and attaching a photo. No app install needed.
Do you support multiple buildings and contractors?
Yes — multi-site portfolios with per-site teams, contractor assignment rules, and consolidated reporting.
Let’s map your workflows — free
Tell us how your property and facilities business runs today, and we’ll show you what to automate first.