WhatsApp Chaos
Missed enquiries, scattered communication, and manual follow-ups.
AppTech Product / Automiq
Automiq.
AI workflow automation for real operations.
Automiq puts AI inside your daily operations — handling enquiries, routing work, orchestrating workflows, and summarising what matters — so your team handles exceptions, not routine.
Built and supported in Singapore by AppTech Systems.
Operational Challenges
Are Manual Workflows
Slowing Down Your Business?
Many growing businesses struggle with fragmented systems, manual operations, duplicated admin work, and disconnected customer workflows.
Problems
Spreadsheet Dependency
Operations relying on fragmented spreadsheets and manual processes.
Disconnected Systems
Booking, payments, forms, and operations not connected together.
Operational Inefficiency
Manual admin work slowing down business growth and visibility.
AI Workflow Layer
AI-Powered
Workflow Automation.
We integrate AI into operational workflows to reduce manual work, improve response speed, and create more intelligent business operations.
AI Enquiry Handling
Automate customer responses, classification, and routing.
Workflow Orchestration
Connect AI assistants into customer and internal operations.
AI Operational Summaries
Generate workflow insights, summaries, & action recommendations.
LIVE WORKFLOW
- 1 Customer WhatsApp enquiry Inbound · Unstructured
- 2 AI classifies intent & extracts data NLU · Routing
- 3 Workflow creates booking + tasks Orchestration
- 4 Auto-send confirmation & payment link Follow-up · CRM update
What Automiq Does
One AI layer across your whole operation
AI Enquiry Handling
Automate customer responses, classification, and routing — 24/7, in your tone of voice.
Workflow Orchestration
Connect AI assistants into customer and internal operations end-to-end.
Smart Routing
Send every enquiry, job, or approval to the right person or system automatically.
AI Operational Summaries
Generate workflow insights, summaries, and action recommendations.
Integrates with Your Stack
Works with WhatsApp, email, forms, payments, and your existing software.
Human in the Loop
AI drafts and routes; your team approves where judgement matters.
Secure Customer Data & KYC
AI is only as trustworthy as the data underneath it
Automiq doesn’t just automate work — it manages your customer data in a secure, PDPA-compliant environment, including KYC and onboarding. So every workflow runs on data you can stand behind.
KYC & onboarding
Collect and verify customer identity during onboarding, with the checks your industry requires.
Consent & purpose tracking
Capture and record consent at the point of collection, tied to a clear purpose — PDPA by design.
Encryption & access control
Data encrypted in transit and at rest, with role-based access so people see only what they should.
Audit trails
Every access and change is logged — so you can show who did what, when, if you’re ever asked.
Retention & disposal
Keep data only as long as needed, with automated retention and disposal rules built in.
Compliant by design
A secure data foundation so the AI on top operates on governed, trustworthy information.
Not sure where your data practices stand? Run the free PDPA Readiness Check.
Frequently Asked Questions
Will AI reply to my customers without supervision?
Only where you want it to. Most clients start with AI drafting replies and routing enquiries while staff approve, then automate the routine categories once accuracy is proven.
Do we need to replace our current systems?
No. The AI workflow layer connects to the tools you already use — WhatsApp, email, spreadsheets, accounting, or existing software — and automates the work between them.
How long does it take to go live?
A first automated workflow (for example, enquiry triage and booking confirmation) typically goes live in weeks, not months. We start with the highest-volume routine work.
See Automiq on your own workflows
Free workflow assessment — we map your operations and show you what Automiq would take off your plate first.