Skyrocketing costs
Our answer: Route optimization, minimised empty miles, and fuel-efficiency improvements.
Transport & DispatchOps
Transportation Management System
Want to simplify your transport operations for efficiency and profitability? Manage reservations, dispatching, routing, and drivers — in one real-time platform.
What is a TMS?
One digital platform for daily transportation operations
Route planning, freight auditing, and real-time performance tracking — with dynamic scheduling and live visibility across your fleet.
Labor-intensive manual processes
Our answer: Automation of planning and scheduling.
Poor communication
Our answer: Real-time information access across all parties.
Hidden inefficiencies
Our answer: Comprehensive visibility and real-time reporting.
Revolutionary TMS benefits
Slash Costs
Automation, route optimization, and better rate negotiation.
Increase Efficiency
Task automation, error reduction, continuous improvement via data.
Improve Communication
Real-time updates and full network visibility.
Unify Operations
One solution covering planning through reporting.
Delight Customers
Optimized routing and reduced delays.
Decide with Data
Performance monitoring and analytics built in.
Features & Modules
Four modules, one connected operation
Reservation Module
Effortless booking & order processing
- Mobile app & web portal — book trips anytime, anywhere
- Real-time availability with SMS/email reminders
- Dynamic pricing by route, vehicle, and demand
- Flexible booking options
- Automated order confirmation
Dispatching Management
Real-time control & visibility
- Smart dispatching by location, skill, vehicle type
- Live driver location, order status, and ETAs
- Dynamic order updates and delay notifications
- Dispatcher–driver–customer communication hub
- Driver performance and fleet utilisation insights
Route Optimization
Efficient routes, automatically
- Minimise fuel use and travel distance
- Customer time windows, driver schedules, road conditions
- Real-time route updates and adjustments
- Lower operational costs and emissions
Driver Management
Improved communication & performance
- Real-time location tracking
- Performance metrics — on-time rate, idle time
- Simplified scheduling and payroll
Industries We Serve
Built for fleets that move Singapore
Last-Mile Delivery Logistics
Automated order routing and dispatch, dynamic pricing, real-time tracking, higher first-attempt success rates.
Limousine Services
Centralised reservations and dispatching, customised itineraries, optimised fleet utilisation.
Taxi Operations
Dynamic job assignment, faster response times, passenger safety via live tracking, fare and pricing optimisation.
- Retail & E-commerce
- Manufacturing & Distribution
- Freight Forwarding
- Food & Beverage
- Healthcare
What our clients say
Since integrating Apptech’s TMS into our operations, we’ve seen a remarkable improvement in our logistics efficiency. The comprehensive dashboard and real-time tracking have made managing our fleet simpler than ever. Our productivity has increased and no more manual work checking and coordinating updates, and customer satisfaction is at an all-time high!
What impressed us most wasn’t just the capabilities of the software but the responsiveness of their support team. Whenever we’ve had a question or an issue, their team was there to guide us through. It’s reassuring to know such a dedicated team backs us.
Working with Apptech has transformed how we manage our fleet. The real-time vehicle tracking feature allows us to monitor our vehicles at any moment, enhancing our operational control without any hardware installation. Additionally, the automatic SMS updates sent to our clients keep them informed about the status of their trips and deliveries, significantly increasing client satisfaction and trust.
Transport and dispatch reading
Frequently Asked Questions
What is a Transportation Management System (TMS)?
A TMS is a software platform that helps you manage and optimize your transportation operations — dispatching, route planning, real-time tracking, and communication between drivers and customers — all in one place.
What does a TMS actually do?
It streamlines transportation by automating tasks like load planning and routing, reducing manual error and saving time. Typical capabilities include freight and shipment tracking, carrier management, route planning and optimization, order management, billing and freight payment, and analytics and reporting.
Are transport management software and route optimization software the same thing?
They’re related but distinct. Transport management software oversees and coordinates your whole fleet — trip reservations, live vehicle status, driver and customer notifications. Route optimization software focuses specifically on finding the most efficient routes (traffic, weather, vehicle type, delivery windows). Our TMS includes route optimization as a feature, but it can also stand alone or integrate into broader platforms.
Can I use Google Maps to plan my routes?
Google Maps is great for basic navigation but falls short as a route-optimization tool. It doesn’t fully handle multi-stop, multi-driver scenarios or constraints like wait times, delivery windows, and vehicle capacity — and it caps at 10 stops per route. Real fleet routing needs a more sophisticated solution.
How does the route optimization feature work?
Our TMS uses advanced algorithms to continuously analyze data such as road conditions, customer time windows, and driver schedules, then optimizes routes for faster deliveries and lower fuel costs. It integrates with ERP and warehouse-management systems for seamless end-to-end operations.
Can it integrate with other software solutions?
Yes — the platform is built with integration in mind, offering robust API support and compatibility with CRM systems, accounting software, ERP, e-commerce, and more, with statuses syncing both ways.
Can the TMS be customized to my operations?
Yes. Every company has its own constraints and requirements, so booking flows, pricing rules, dispatch logic, and notifications are tailored to your business — with our team supporting you from setup through go-live.
Is the TMS scalable?
Yes. It’s designed to scale with your business — handling high order volumes, growing fleets, and multi-depot operations without disruption or re-platforming.
Can we get real-time updates on route changes?
Yes — an auto-update feature pushes real-time route changes to drivers, eliminating manual dispatcher-to-driver communication and ensuring faster response times and higher customer satisfaction.
How can my company benefit from a TMS?
Increased efficiency, cost savings, improved customer satisfaction, better communication and collaboration, data-driven decision-making, and customizable solutions for your industry.
Who can use a TMS?
Manufacturers, distributors, e-commerce organizations, wholesalers, retailers, and third-party logistics providers — along with limousine and taxi operators and delivery fleets — are all major users.
What makes a good TMS?
Scalability to handle increasing transportation volumes and data, plus cost savings through automation, route optimization, and better rate negotiation. AppTech’s TMS is built to be well-rounded for businesses of any size.